We know how important it is that your filtration and water treatment systems are operational 24 hours a day, 7 days a week. Ensuring your production process is as problem-free as possible, working at its peak performance, aiding you in achieving the competitive strength and profitability that you desire.
To better meet your requirements we have we have re-designed our service and maintenance agreements to provide clearer choice and flexibility enabling you to choose the level of support you require depending on your application, operation and budgetary needs.
Our in house customer service team and engineers are committed to understanding both your process and business requirements, ensuring we provide time-to-market, cost effective products and services, preventing down time, minimising waste and maximising value.
Help, the way it should be: uncomplicated, fast and competent
When help is needed there is no time to waste. For this reason, PureCare Service is available nationwide and around the-clock. Our response time – means ONSITE response within the agreed time. Our experts are at your side when you need them to support you and your equipment.
Instantaneous Reporting and Information at your fingertips
Our service engineers are equipped with the latest technology, giving you instant information, providing faster access to recommendations, spare part supply, support and billing data. Replicated to the web, you can log on to your personalised web page where you can look up historic reports and copies of the latest certificates.
With a standard product range of spare parts, filter accessories, consumables and auxiliary equipment alongside experienced service engineers Puresep are well equipped to assist you.
Whether you currently own filtration and water plant from Puresep or another supplier, there is a PureCare solution for you.
The right PureCare Service and Maintenance Agreement will help you to:
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Planned Service and Preventative Maintenance to keep your system running efficiently – call out is usually onsite within 48 hours.
For further help choosing the PureCare Service Agreement that best suits your needs click here
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As PureCare Standard, but the onsite call out response time is guaranteed within 24 hours.
For further help choosing the PureCare Service Agreement that best suits your needs click here
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As PureCare Standard, but the onsite call out response time is guaranteed within 8 or 24 hours – depending on your choice. The annual consumable pack is included with reduced labour call out costs and 24 hours telephone support.
For further help choosing the PureCare Service Agreement that best suits your needs click here
Or Contact us for more information today
As PureCare Standard, but the onsite call out response time can be a guaranteed choice of 4, 8 or 24 hours. The annual consumable pack is included, along with all parts and unlimited number of call outs and 24 hour telephone support.
For further help choosing the PureCare Service Agreement that best suits your needs click here
Or Contact us for more information today